The Agency Team Hawaii Resource List

" 06/09/2019 So friendly and VERY helpful. I was a first time home buyer and she made the process seem effortless. I would definitely recommend her to anyone and will contact her again the next time I am looking to purchase a home. "

- Sarah Mendez

" 03/28/2018- Melanie is honest, trustworthy, dependable, responsive, proactive, accessible, very knowledgeable, meticulous and is a good negotiator. She is on top of everything and her paper work is prompt to facilitate process. She works and shares information to protect your interest so that you are satisfied in the end. I highly recommend her. "

- Rio Choi

" 06/07/2019 Melanie is extremely knowledgeable and goes above and beyond for her clients. She provided great guidance throughout this home selling process to make this as streamlined and simple as can be expected. She kept me updated throughout the process to make sure I knew where we were at and what was expected of me "

- Deni Kawauchi

" My fiancé and I always wanted to own a condo in Maui, Hawaii. Rent was always more than what we could afford until we met Melanie and Cara who helped us buy our dream condo 6 years ago. I have to say that Melanie and Cara are by far the BEST realtors we've ever worked with, their professionalism, personality, attention to detail, responsiveness and their ability to close the deal was Outstanding!!! They literally made the process so effortless that we decided to buy a second condo! Most recently, my fiancé and I decided to sell one of our Condos. Once again, Melanie and Cara were there to assist us. They went above and beyond to ensure we had a smooth process while we moved back to the mainland. I don’t know how they did it but we got more than what we expected! If you are reading this post, I would HIGHLY recommend reaching out to Melanie and Cara. They are fantastic partners and I promise you.. will not regret it! "

- Justin Yeargers

" Melanie is simply the best. The team of Melanie and Cara handled every issue that came up (even with COVID) with a personal touch and treated our house as their own. "

- John Atkinson

" Melanie and Cara did what no other realtor could do. They orchestrated a miracle with putting together necessary preparations and fixed significant deficiencies of our rental and turned our home into a pristine gem ready to sell in just 6 days. Amazingly in just 23 days it was sold. This team partnered with us and we never had to set foot on island. They literally took care of every detail from painting interior to getting the countertops reconditioned. Also, the integrity and experience these two Professionals possess are next to none. When we encountered critical decisions their advice was spot on every single time!!! We trust them and they delivered what they said they would do. Even after the sale they assisted us with closing tasks with peripheral vendors such as lawn care, trash pick up, termite program, utilities, and even helped clear out our storage cabinet! If you want a dynamic duo just look for the two wearing capes. They definitely put their money where their service is!!! We are so blessed to have Melanie and Cara represent us! We definitely recommend their service, you will not be disappointed!!! "

- Danny Okawa

" Melanie and Cara did a fantastic job in our home transaction. They definitely went above and beyond for us! Thanks! "

- Nathan Liles

" 06/07/2018- Professional, Reliable, Efficient, Connected and Friendly. These are some words to describe the "Melanie and Cara" Team. Cara advertised our property with efficiency and was very knowledgeable in the social media arena. Melanie used her connections in the Real Estate, Escrow and Banking Communities to push thru our escrow and get it closed. When a situation came up, they were able to resolve it. Our house sold in 6 hours and we had a 45 day escrow. It was a real pleasant experience working with them. We are Extremely Happy and would Highly Recommend them. "

- Amy & Joe Hernandez

" 05/28/2018- Melanie recently sold our home at 378 Maka Hou Loop, and closed in 22 days! She helped sell for our asking price and was exceptional in all aspects related to getting the job done. We had already relocated to Texas before the sell and she was extremely helpful in going above and beyond in assisting in what we couldn't do in person there. It was almost like we had a family member back on Maui looking out for our best interests. She is very knowledgeable with all aspects of real estate, and especially island living on Maui. My wife and I highly recommend Melanie for any real estate matters. "

- Frank Campian

" "Being a first-time homebuyer was very stressful. Finding a realtor who will work with you, your family’s needs, and your budget is hard but when we found Melanie, it was such a breeze! She explained everything my husband and I didn’t understand with patience. She had made me and my family comfortable the very first time we’ve met. I highly recommend Melanie to anyone who is planning on buying a home whether you’re a first-time homebuyer or not." "

- Jonalyn & Jackson Peria

" Melanie did an excellent job during the process of selling our home. She is very detailed, kept us informed every step of the way. Melanie is an individual of high integrity, she wants things done right!! She is very efficient and through. "

- Richard Lindrup

" 09/26/2018- Melanie was knowledgeable and responsive even when she was on the mainland. Her partner Cara filled in admirably. We were pleased and would gladly recommend Melanie Vitale. "

- Roy Katsuda

" Melanie was our real estate agent who assisted us in selling our home in Kahului. She is very knowledgeable about the island of Maui and the market in general. We live off island and we needed to have someone we could totally trust with the process of selling a home without living there ourselves. We feel she went above and beyond what any real estate agent would do. We had a few emergencies while the house was on the market, one I remember very well; we were called by the Maui police who stated our alarm was going off. Melanie did not hesitate to drop what she was doing (it was dinner time) and rush over to our home to let the officer in. She staged our home beautifully since it was vacant at her expense, which I believe assisted in the sale of our home. She met contractors at our home. The list really goes on, but our main point, is if you want someone who puts her heart and soul in the sale or purchase of your home. Melanie is your gal. Thank you Melanie for all you did on our behalf. You are the BEST!!! "

- Kathy Best

" 03/19/2019- Melanie was knowledgeable, professional and personable. She helped our ohana buy our first home. We couldn’t be happier with our purchase. Mahalo Melanie! "

- Kelley Halverson

" We have been on Maui for ±3 years and love the island. Once we decided to commit to living here, we contacted Melanie Vitale and began the process. Melanie not only knows the island of Maui, she also knows everybody. Melanie's expertise, knowledge and experience made the home buying process enjoyable. I can honestly say that without Melanie, we would not only still be looking for a house, we may never have found the perfect house! We love Maui and our new home. Thank you Melanie!! PS: The chocolate chip cookies are a wonderful bonus! "

- Robin Higa

" The Maui Home Team were right on it! Had my home sold in two days! Very professional and always available to answer questions and help with the process! Made it easy to get through escrow. Highly recommend Melanie and Cara! They did an awesome job for me! "

- Barbara Bowling

" Melanie took the time to help me and answer all of my questions even though I just phoned her out of the blue. She didn’t make me full rushed or uncomfortable and even though she knew I was already working with a realtor it didn’t stop her from fully helping me and providing me with amazing customer service. She is professional and so so kind. "

- Kimberly Kriegh

" 11/16/2020 - rdeyle2 Melanie is very hands on and is with you every step of the process. She has gone above and beyond to make sure things run smoothly and stays on top of the process. "

- Ron & Barbara Deyle

" We have worked with Melanie several times over the years! Trustworthy, dependable, always willing to go the extra mile to help her clients. A pleasure to work with! "

- John & Julie Zaner

" 09/11/2019 There were a lot of issues and repairs that needed to be addressed. Her original contractor seemed good at first but then became difficult to deal with and eventually had to be replaced. Melanie went above and beyond the call to get our parent's home sold. "

- Steve Parabicoli

" 04/09/2020 I cannot express enough how grateful my husband and I are to have been referred to Melanie. We are a military family who recently moved from Colorado and were very nervous about finding and purchasing the right house from a distance. Melanie guided us through every step of the process and put our minds at ease. She has incredible rapport on the island with all of the professionals that will help you in the home buying process and beyond. She is extremely personable and always has her client’s best interest in heart. Not only is she highly responsive, but she is exceptionally reliable and taking initiative to make sure everyone is on schedule. Upon arriving to the island Melanie has made us feel like part of her ‘ohana. She genuinely never stops caring and going above and beyond for her clients. Not to mention, she always has the best cookies, as she is a fabulous baker! Choosing Melanie as our real estate agent has been the best decision in our move to Maui. She is truly one in a million! "

- Katy Funke

" 05/01/2019 Melanie is down to earth, trust worthy and honest. She helped me and my husband buy our first home 5 years ago and didn’t ever think we could do it. She made it seem so She took the stress and worries off us and calmed our anxieties. I would recommend her to any friend or family member in a heart beat. She knows her resources and looks out for her customers. We were so happy with her service that we asked her to help sell our second home which she had done smoothly and quick "

- Shao Ling Gumanas

" 09/25/2018- I would recommend Melanie to everyone. She was really easy to work with. I got all the necessary paperwork online and she answered calls very quickly. I had no questions left unanswered and finished the purchase within a month. I would have purchased my home years earlier had I know it was going to be so easy. "

- Michael Angell

" 04/27/2019 Melanie Vitale was our real estate agent years ago when we bought a condo in Maui, sight unseen. She was great, very detailed. She would call me from each unit and describe what she saw, heard, and felt about each unit. We bought one that turned out to be wonderful. After quite a few years, we had reason to put that unit on the market, so I again called Melanie. She had the unit sold for us the day before it was supposed to be listed on the MLS, and for $1,000 more than our asking price! What more can you ask for? The closing was smooth and she handled it with expertise, even though it was somewhat complicated as it was a 1031 Tax Exchange transaction. And we were in California, all of it was done remotely with not a hitch. Thank you, Melanie! "

- Cheryl MIller

" Melanie Vitalie is the best! Very responsive, lots of local knowledge and very patient! She worked with me on my one or two trips to Maui every year until I finally was ready to make my move. She never complained about my indecisiveness and took me to dozens of places to show me all my options. She gave solid advice during the negotiations and followed up on every last detail until my dream home became a reality. You can't go wrong with Melanie! "

- Jim Olsen

" 04/06/2020 I bought my first house from Melanie. Since then we have contacted her for our investment properties. She is very efficient, hardworking, and reliable. Bottom line she gets the job done. She will go above and beyond for you. "

- Kristy Cardona

" Melanie & Cara were amazing helping us with the purchase of our first home. In this crazy market having them by our side was vital! They guided us through the whole process and were quick to respond to questions and ensure a smooth transaction. They went above and beyond to make sure we were happy with our new, perfect-to-us, home. Thank you guys! "

- Robin Liles

" 10/15/2020 - thiggins246 Incredible Realtor! Helped through every step of the way. Very friendly and knowledgible about the numerous housing areas throughout Maui. I have recommended Melanie to several others and know she could be trusted in finding you just the right place. We recently moved into our Maui home with her help. Couldn't ask for anything more. Thanks again Mel! "

- Tom & Colleen Higgins

" 10/05/2020 - We have been looking for our dream home on Maui for some time. We talked about it for several years and finally last year, after being introduced to Melanie by a mutual friend, spending some time with her talking about what we were looking for, we decided to start the process for real. Last February (2020) we spent a month on Maui, mostly to look for a home, and Melanie was patient, persistent and very knowledgeable about the area. Given the fact that inventory is so low on the island, we had to adjust what we were willing to look at and willing to pay, but even so it was tough. Toward the end our stay, solely through her contacts, she got us a viewing of a house that fit the bill, but was in a contingent contract. We decided to put in an offer and it was accepted. We used a home inspector that she has been working with and unfortunately he found several major problems that were not visible. I'm glad we used him and that Melanie apparently surrounds herself with honest, thorough team mates, because it was better to have found out beforehand! We rescinded the offer and although it would have been nice to have found something on that trip, Melanie was patient and looking out for her client - Us! That brings us to last month. We currently live in California, so traveling to Maui and viewing homes during this new Covid world is tough to say the least. We had almost given up, when a house in Kula popped up in our email from Melanie's website. We called and asked her to take a look at it. By now, we had spent so much time on the phone and had been through the process once before with her. She went up and took a look at it with us on Facetime (and was very patient as we asked to point her phone in every nook and cranny!). We fell in love and put in an offer which was accepted! Her inspector went through the house and was very detailed in his report and in our conversations (We have experience renovating homes, so know what to look for). What problems there were, were minor and so we went ahead. So I have to admit, that buying a house sight unseen - even with all the technology available today - can be an unnerving thing. However, because of Melanie's experience, professionalism, the team she has surrounded herself with and most importantly - her honesty throughout the process, we were very comfortable and are so happy that she has helped us fulfill the dream of living on Maui that we've had for many, many years. We would highly recommend Melanie and her team to anyone looking for a home on Maui (and she makes GREAT cookies as well!) "

- Dave Albright

" 07/26/2020 Melanie took such great care of me, this was my first home purchase and she held my hand, the entire way. She had my best interest at heart. She got me everything I asked for and more. She is very knowledge about the process and about Maui area. She put me in my very first home of my own! I not only recommend her, I will never use anyone but her! "

- Angelina Cortese

" 10/31/2017-From the time we listed our house to the time we of our open house was six days. During that time we received four, full price offers. I think we accepted the final offer three days later. We lived in a particularly sought after neighborhood, so it was important to price our house correctly the first time. I feel we did exactly that and it resulted in the fore mentioned full price offers. I personally feel because of this our house was bid up to a price above our asking price. In my opinion, Melanie Vitale is a force of nature. She keeps you hopping during the entire process from listing to closing, and nothing falls through the cracks. Her organization and paperwork is meticulous. If you want to sell your home get with Melanie, listen to her, do what she says, and you will achieve your goal. "

- Tom & Mary Villani

" 12/13/2013-We cannot not say enough positive comments on Melanie Vitale. If you are looking for a new home or condo in Maui, she is the only one you should go to. She has lived in Maui for over 25 years and knows the Island and its properties extremely well. What makes her different than all of the other Real Estate Agents, is that she is so very honest and trustworthy. She's not out to make a sale for her benefit. She honestly cares to help you find what you are looking for. She helped my husband and I find the perfect Condo. We could not be more happier! Not only was she our Realtor, but now a great friend. Even though its been mos since we have bought our new home, she asks now and then if we are happy. The answer is always yes! And she made it all happen.... "

- Chris & Brian Mayer

" 09/10/2019 - Bought a Single Family home in 2019 in Kahului, HI. Melanie and her team (Cara Crimmins) have been excellent to work with. They have been with us every step of the way not only from the beginning of our search but months after the purchase, helping us to get settle in and find the resources we need to improve our home. When things got a little bumpy with our purchase they were on top of every detail helping us navigate and solve the issues, even taking responsibility to solve issues when others would not. They are well connected and very knowledgeable about Maui and were even able to help negotiate the asking price saving us 10’s of thousands on our purchase. If you desire five star excellence we highly recommend Melanie and Cara you will not be disappointed! "

- Adam Schroder

" Positive: Professionalism, Quality, Responsiveness Melanie Vitale is a terrific real estate agent who provided quality guidance through the whole home purchase process. She guided us away from areas where she saw concerns and proposed other locations that were in our purchasing budget. When we selected a house and made an offer, she was persistent to ensure that our offer was in first and accepted by the seller. She then provided a detailed schedule of all the activities, with expected dates, to closing. She plans ahead , works hard, and is a good communicator. She helped make this the easiest home purchase ever. "

- David Angell

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